Hurricane Helene

Resources for Tennesseans Impacted By Hurricane Helene 

Click here to learn more about Hurricane Helene’s impact on Tennessee.

Missing Individals

  • The Tennessee Bureau of Investigation (TBI) has established a hotline for individuals needing to report a missing person in the ongoing East Tennessee flood emergency: 1-800-TBI-FIND.

  • To report a missing child during a disaster, please also contact the National Center for Missing & Exploited Children, which operates the National Emergency Child Locator Center, at 1-800-843-5678.

Property Damage

  • If homeowners are facing an emergency, they should dial 911. For cleanup help, they can call (844) 965-1386. 

  • As FEMA is able to get on the ground and survey the damage, additional assistance may become available for Tennesseans in impacted counties. 

    • You can learn more here about FEMA’s response to Hurricane Helene and about programs that may become available for individuals and households here.

  • If homeowners have suffered property damage, they should document and take photos of their damages prior to cleanup efforts for insurance purposes.

Recovery Resources Hurricane Helene Blackburn

Utility Services

  • Please contact your local utility company for the most up-to-date information.

Shelters

  • You can find a list of shelters available here.

Avoiding Scams

  • While many people seek to help during times of disaster, unfortunately, there is also an increased risk for scams and fraud. Watch out for upfront fees from individuals claiming to provide services, benefits, or loans.

  • The Tennessee Division of Consumer Affairs can be reached at (615) 741-4737 or online.

Reporting Misconduct

  • The Tennessee Department of Commerce & Insurance licenses many of the professionals who play a role in rebuilding, including contractors, home inspectors, and insurance agents, among others.

  • If you witness unlicensed activity or other potential violations of laws and rules, click here.

Volunteers Seeking to Help

  • Click here for information on how you can help.

Emotional Support

  • Call 855-CRISIS-1 (855-274-7471) to speak with a caring, trained mental health professional, 24-hours-a-day, 7-days-a-week, if you are experiencing a mental health emergency.

Price Gouging

To file a complaint about price gouging with the Tennessee Divison of Consumer Affairs, call (615) 741-4737 or email consumer.affairs@ag.tn.gov.

Additional Resources

  • Click here for additional disaster recovery resources.

  • You can find a full guide to all the resources that may be available to you here.

How Our Office Can Help

  • Our office is standing by to assist you with any questions or assistance you may need from a federal agency, including FEMA. You can learn more and contact us here.

  • * Please note: for issues you may have with state agencies or programs that fall under the jurisdiction of the State of Tennessee, please contact your state legislator. You can find your local legislator here.